Exchange & Return Policy

Exchange & Return Policy


Can I exchange or return any item?

Yes, all return items (for both Return and Exchange) must satisfy the following conditions:

  • It is in perfect condition and has all its labels on it.
  • Secured tag intact
  • Brand new condition
  • All parcels have to reach us within 14 business days from the date you receive your item
  • Please allow 10 business days (upon receipt of returned item) to process your exchange/ refund.

Once you have submitted your request you will be contacted within 24 hours with instructions on how to return your order. Upon receipt, we will verify that all the LPS Sales & Services in your original order are included with the return and that the LPS Sales & Services are in good physical condition.



1.Email us at within 7 working days from the date you receive your item and provide us with the following :

  1.  Order ID
  2.  Product reference number